Quality Improvement
Anyway is the right way, if you don't know where you are going
At the heart of securing improvements, is the need for a clear understanding of your current position. It is essential to really understand and appreciate where you are starting from, to help you move forwards with any real conviction towards your goals.
Paradigm can help you cut through the maze of information - Carrying out research & evaluation - audits, assessments, surveys, benchmarking activities etc., can all provide this valuable feedback and data. It will help you understand your Strengths, Weaknesses, Opportunities and Threats and how you address these positively.
However, quality will not simply improve on its own - you may need to act on this feedback and make changes: Once an accurate baseline is established, we can then work with you to map out strategies and processes to get you from where you are now, to where you want to be - ie, to a more successful future.
We can help with services such as:
Business Excellence & Benchmarking
Total Quality Improvement
Risk Management & Contingency Planning
"I found Meryl very easy to talk to and clear and concise in her opinions and assessment. Although I had expected some of the results, others came as a surprise. I was particularly impressed with the notion of staff perception….we are now pursuing further changes to our culture."
